A clear path from review to next steps
Understand every stage of a case — from gathering evidence and tracing funds, to possible outcomes, fees and what to prepare.
Four stages, fully transparent
Every case follows the same clear path. You stay in control at each stage and can stop at any time.
Free Case Review
Share the details you have for a confidential, no-obligation initial review.
Evidence & Tracing
Relevant records and public blockchain transactions can help build a clearer picture of the movement of funds.
Discuss Your Options
Consider the available next steps, the evidence needed and any proposed work or fees before deciding how to proceed.
Pursue Available Steps
Depending on the case, next steps may include reporting findings to a bank, exchange or the relevant authorities.
From intake to resolution
A closer look at how a case moves forward once you submit a review.
Free confidential intake
Submit the details you have through our case-review form. The initial review is free and carries no obligation.
Evidence assessment
We examine the records you provide — transaction hashes, addresses, dates and correspondence — to understand how the funds moved.
Honest viability assessment
We tell you whether recovery is realistic, what it would involve, and an estimated timeline. No engagement unless you choose to proceed.
Engagement & tracing
On agreed, written terms we trace assets on-chain and across platforms, building a documented evidence trail.
Reporting & next steps
Where appropriate, evidence may support a report to an exchange, bank or the relevant authorities.
Updates & resolution
The next steps and timing depend on the evidence and the organisations involved. Ask for updates and clarification as the case progresses.
What can actually happen
A trace can help clarify what happened, but it does not guarantee a return of funds. The evidence, jurisdiction and cooperation of third parties all affect what can happen next.
Full or partial recovery
Funds are traced to a recoverable point and returned through exchange or legal channels.
Identified and flagged
Assets are located and reported, but repatriation depends on third-party or legal processes that take time.
Traced but unrecoverable
Funds are followed on-chain but have moved beyond reach — for example cashed out or mixed beyond attribution.
Not viable
The available evidence does not support a recovery path. We tell you honestly and close the case at no further cost.
A transparent, milestone-based fee model
No vague promises and no large blanket upfront payments. Here is how engagement fees work.
Initial case review — free
Your first assessment costs nothing and carries no obligation. We only proceed if you choose to.
Milestone-based engagement
Any paid work is structured around clear milestones, with terms agreed in writing before we begin. You approve each stage.
No blanket upfront fees
We do not demand large upfront payments with vague promises. Be wary of anyone who does — it is a common secondary scam.
Success-based where appropriate
Where suitable, arrangements can be contingent on actual recovery and documented in advance. Recovery itself is never promised.
How fund tracing works
A blockchain trace is a way to follow recorded transfers, not a way to reverse them. Here is how a stronger picture of a case can be built.
Start with the transaction
A transaction ID, public wallet address, network and approximate date can help locate a transfer on a blockchain explorer.
Follow the movement
Public transaction records can reveal subsequent transfers between addresses. Investigators compare those records with the information you provide; an address alone does not necessarily identify its owner.
Document the findings
A clear timeline and supporting records can help when reporting to an exchange, bank or law enforcement. Any action or return of funds depends on the circumstances and the parties involved.
Keep the evidence intact
Save transaction IDs, public addresses, receipts and messages. Note dates and platforms, keep original files where possible, and redact any sensitive information before sharing copies.
See what to prepareRecognise a recovery scam
Be cautious of guaranteed returns, pressure to pay a release fee, or anyone asking for remote access. Verify the organisation independently and ask for written terms before agreeing to paid work. Never share seed phrases, private keys or passwords.
Read the security guideRecords that strengthen your case
You do not need all of these to start. Share what you have — every detail helps our analysts build a clearer picture.
Transaction hashes / TXIDs
The transaction IDs for the relevant transfers. These are public on the blockchain and safe to share.
Public wallet or account addresses
Sender and receiver addresses if known. Share public addresses only — never private keys.
Dates and times
When transactions and key events happened. Approximate is fine if exact times are unknown.
Asset and network
The coin or token and the network it used, e.g. Bitcoin, Ethereum, USDT on Tron or Solana.
Amounts and currencies
How much was sent or lost, and in which currency or asset.
Exchange or platform records
Platform name, account email (not password), reference numbers and any statements.
Screenshots
Of transactions, balances or dashboards — redact any passwords or secrets first.
Correspondence
Chats, emails or support tickets with the platform or the fraudster, with a timeline of events.
Police or report references
If you have already reported the fraud, any reference number or report details.
Safe to share
- Transaction hashes and TXIDs
- Public wallet or account addresses
- Dates, amounts, asset and network details
- Platform names and reference numbers
- Redacted screenshots and correspondence
Never include
- Seed phrases, recovery phrases or private keys
- Wallet, exchange or email passwords
- PINs or passphrases
- Remote access to your devices
- Payment for recovery before a written engagement
Ready to submit your case?
Use our case-review form to share the information you have for a confidential, no-obligation review.
Lost funds? Start with a free, confidential review.
No obligation and no judgement. We will review the information you provide and discuss potential next steps.
Request Case Review